Frequently asked questions

Our florists arrange each bouquet by hand in our Swiss workshop. Choose the design, size and colors; flower varieties may change with the season and availability.

Our florists arrange your bouquet by hand. Protective packaging holds it in place during transport, while a water supply keeps the stems hydrated until delivery.

Nationwide deliveries run Tuesday to Saturday, from 9 am. Order before 4 pm Swiss time the day before a delivery day; for Saturday, order before 4 pm on Friday. Enter your postal code to see all available dates for your address, including same-day delivery where available.

From CHF 9.90 depending on the zone, and CHF 14.90 for the rest of Switzerland. Delivery is free on every funeral piece, anywhere in Switzerland.

Yes. The calendar lets you schedule delivery up to fourteen days ahead and shows the available dates for your postcode in real time.

Yes, add your message when you order. A KANEL card is included from 55 CHF and costs 2.90 CHF below that amount. A tote bag is included with orders from 90 CHF.

Choose an address where someone can accept the flowers. Include a reachable phone number and any access instructions. If plans change, contact us to check whether the delivery can still be adjusted. A tracking link is sent on delivery day.

Cut the stems at an angle, change the water every two days and keep the bouquet away from direct sunlight and draughts. Remove any leaves sitting in the water: they speed up wilting.

Yes, delivery is free on every funeral piece, anywhere in Switzerland and whatever the amount. Nothing is added to the price shown.

Allow two days. Each piece is made to order and never held in stock, and the calendar shows the dates genuinely available for your postcode. If you need it sooner, call us and we will see what can be done.

Yes. Unlike bouquets, our funeral arrangements are delivered Monday to Saturday across Switzerland, with no restriction on the day. We do not drive on Sundays.

Yes, up to sixty days ahead, against fourteen for a bouquet. You pick the date when ordering and the flowers are worked on the day they leave.

Yes, a personalised ribbon costs CHF 35 and carries the text of your choice. A condolence card is also available at CHF 24.90. You add them when ordering.

Our florists arrange funeral cushions, sprays, hearts, wreaths and other floral tributes by hand. Each product page shows the colors, available sizes and prices. Delivery is free across Switzerland.

Three, six or twelve months. The most popular is six months, with one bouquet a month.

Once or twice a month, depending on the plan. You choose the frequency when subscribing and can change it from your account.

Subscription bouquets are delivered on Thursdays throughout Switzerland. Choose the first date from the available Thursdays when you subscribe or activate a gift card.

The Classic subscription starts at CHF 59.90 per delivery and the Large size at CHF 89.90, with delivery included. The total depends on your chosen size, frequency and subscription length.

Yes, from your customer account. You can suspend deliveries while you are away, change the address, or cancel at the end of the committed period.

Yes. You provide the recipient's address and a message, and a gift card is sent to them. You remain the one billed, and the recipient never sees a price.

Yes, you can, even though our accessories are designed above all to accompany flowers. Delivery is then charged as for any order; added to a bouquet, the accessory travels in the same parcel at no extra cost.

A KANEL card is included with orders from 55 CHF and costs 2.90 CHF below that amount. Write your message when you order and it will accompany the flowers.

From CHF 90 of purchase. It is a reusable cotton bag in Kanel colours, slipped into the parcel with your bouquet.

Twenty-seven items from CHF 6.90 to CHF 64.90. Scented candles lead the way with seventeen fragrances, alongside vases, boxes of Swiss chocolates, soft toys and our Lovebox.

Yes. Our scented candles are made by KAPTUS, poured in soy wax and manufactured in Switzerland. Each product page details the notes of the fragrance.

No, the bouquet is delivered in its packaging with a water reserve, without a vase. Our vases are sold separately and can be added to the order in one click.